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SERVICE AGREEMENTS

We can provide ongoing, priority, and discounted, 

design, development, integration or training support 

for your integration environment.

We offer three levels of monthly Service Agreements

that can be pre-purchased (no annual contracts).

Contact us at info@bluepeaksolutions.com for purchase details.

Requires an executed Professional Services Agreement.
Services provided beyond an SLA will be billed at our current hourly rate
.

Bronze:   $1,850   ($100 savings)

24 hour Response

Support:  10 hours/month

Silver:   $2,800   ($320 savings)

12 hour Response

Support:  15 hours/month

Monthly Health Report

Gold:   $3,800   ($490 savings)

4 hour Response

Support:  20 hours/month

Monthly Health Report

1 Hour Expert Design Session

Services provided include (but not limited to):

  • Integration Development and Maintenance

  • CRM (Dynamics or SFDC) Development and Administration

  • Error Reporting and Troubleshooting

  • Data Cleanup and De-duplication support

  • Dashboard and Report creation

  • Custom Connector Development

  • CRM User/Security Administration

  • CRM User Training and Adoption Sessions

  • Project Management and Planning

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